We are Gloor Präzisionswerkzeuge AG, Lindenweg 15c, 2543 Lengnau, and the controller of this website. This is our privacy notice ("PN"), in which we provide you, as the data subject, with the information required to enable you to exercise your rights and to ensure transparent data processing.
This PN forms the basis on which we process any personal data we receive in connection with your use of and interaction with this website or any other online presence managed by us, including our social media presences as well as our applications ("Apps") (collectively referred to as the "Website").
This website may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that they have their own PN and we cannot be held liable or responsible for them.
This PN is dated 01.09.2023. We reserve the right to adapt it at any time. The PN as published here applies.
2. What personal data do we process from you, for what purpose and with whom do we share it?
2.1. When you visit our website
When you visit our website, our servers temporarily save each access in a log file. The following technical data is collected without your intervention, as is the case with every connection to a web server, and stored by us until automatic deletion. The data will be deleted or anonymised after a reasonable period of time:
the IP address of the requesting computer
the name of the owner of the IP address range (usually your internet access provider)
the date and time of access
the website from which the access was made (referrer URL), if applicable with the search term used
the name and URL of the retrieved file
the status code (e.g. error message)
the operating system of your computer
the browser you use (type, version and language)
the transmission protocol used (e.g. HTTP/1.1)
This data is collected and processed for the purpose of enabling the use of our website (establishing a connection), ensuring system security and stability on a permanent basis and enabling the optimisation of our Internet offering, as well as for internal statistical purposes.
The personal data will be stored as long as a legitimate business interest continues to exist.
To this end, we are supported by our partners, which are themselves subject to data protection regulations, which we have carefully selected and which are contractually obliged to comply with data protection, especially with regard to data security.
This website allows you to contact us via a contact form. If you choose to contact us in this way, you consent to us processing your email address, surname, first name, title, organisation (if applicable), telephone number and proposed appointment date, as well as the content of our conversation, for the purpose of communicating with you until we are satisfied that you are happy with it, and then archiving or deleting the data in accordance with legal requirements.
For communication with us via contact form, we are supported by our partners which are themselves subject to data protection regulations, which we have carefully selected and which are contractually obliged to comply with data protection, in particular with regard to data security.
If you choose to contact us by email or telephone, you consent to us processing your email address, surname, first name, title, organisation (if applicable), telephone number and proposed appointment (if applicable) and the content of our conversation for the purpose of communicating with you until we are satisfied that you are happy with it, and then archiving or deleting the data in accordance with legal requirements.
For communication with us via email or telephone, we are supported by our partners which are themselves subject to data protection regulations, which we have carefully selected and which are contractually obliged to comply with data protection, in particular with regard to data security.
These are (with links to their respective PN):
Microsoft, Office 365 provider, Redmond, WA 98052-6399, USA:
To purchase our chargeable goods or services, you or your organisation must conclude a contract with us. To do this, we need data such as your surname, first name, title, organisation (if applicable), telephone number, email address, delivery address, billing address and method of payment. On the one hand, this allows us to evaluate entering into a customer relationship with you or your organisation and then decide to do so. On the other hand, it allows us to subsequently provide the services or goods deliveries requested by you or your organisation for the purpose of performing the contract. We will retain all of this information as required by law. After your purchase as an existing customer, we reserve the right to inform you via email about our offers for goods or services similar to those you have already purchased, to invite you to events or to ask you to rate us and our performance, if you do not object to this. We also analyse the purchasing behaviour of our existing customers on an individual and segmented basis in order to adapt our offer to the demand thereby forecast. This includes the use for advertising purposes on social media (e.g. for so-called Lookalike Audience campaigns). If you use your customer account for your purchase, we will assign your transactions to this account.
2.5. When you become our offline customer
Becoming our customer requires that you or your organisation conclude a contract with us. To do this, we need data such as surname, first name, title, organisation if applicable, telephone number, email address, delivery address, billing address and method of payment. On the one hand, this allows us to evaluate entering into a customer relationship with you or your organisation and then decide to do so. On the other hand, it allows us to subsequently provide the services or goods deliveries requested by you or your organisation for the purpose of performing the contract. We will also create a file on you or your organisation containing your contact details, work done, transactions, communications, documents created or received, time spent and information for billing and accounting purposes. All this will be kept in accordance with our legal obligations.
2.6. When you apply for a job with us
You can apply to us via E-Mail. If you do so, you consent to us processing your email address, surname, first name, title, address, all data in your CV, your references and certificates, and all other data and letters that you send us for your application in order to check your application, communicate with you in this regard and, if necessary, contact your references. You can revoke your consent at any time. If your application is not successful, we will delete your documents after one year at the latest. For communication via email and telephone, the relevant chapter of this PN applies.
2.7. If you follow our presence on social media
If you decide to follow our presence on social media and communicate with us via social media, you consent to us processing your username for the purpose of managing and analysing our followers (including for advertising purposes) as well as the content of any interaction with us or our content. You can leave our presence at any time with effect for the future.
We are responsible for the operation of such a presence together with the operator of the respective platform: we for the processing of your data as described above, the platform operator for the processing of your data in accordance with the participation agreement between you and the platform operator itself.
3. Which third-party technologies have we embedded?
We use various technologies from (other) third party providers on our website e.g. for analysis, segmentation, marketing, social media integration, security, media display, CRM integration, etc.. They explain in their respective PN which data they process for which purposes, for how long, with whom they share it, which rights you have and how you can exercise them. If applicable, you can opt-out of this processing, for which we provide you with the relevant links below in these cases. You can also make settings in your internet browser that prevent cookies from being stored on your device or tracking technologies from being used, for example. You can make and manage these settings in your internet browser under privacy, security or data protection settings, depending on the provider.
These third party providers are (with links to their respective PN and opt-out options where applicable):
Google Ireland Limited, Irland, Google Analytics, Analyse der Webseiten-Nutzung und Werbung
We work with various partners at home and abroad (see above). In principle, these are located in countries with an appropriate level of data protection. If disclosure to individual countries requires additional protection, we ensure this by agreeing standard data protection clauses approved by the authorities with such partners or by relying on the self-certification of such partners under the relevant frameworks.
5. What are your rights towards us?
You have the right:
request information about, correction or deletion of your personal data;
request us to restrict the processing of your personal data, in particular to object to the processing of your personal data for marketing purposes; and
require us to provide you or a natural or legal person appointed by you with a digital file of your personal data (data portability).
You can withdraw your consent to the processing of your personal data for the specified purposes at any time with effect for the future.
You also have the right to lodge a complaint with the competent authority (Federal Data Protection and Information Commissioner).
6. How can you exercise your rights against us?
If you have any questions about this PN or wish to exercise your rights, please contact us in writing either by post (see above) or by email as follows: info(at)gloor-tools.ch